Website Maintenance Services That Keep Your Site Running
We handle the updates, monitoring, and fixes that keep your site secure and online, so you're not the one babysitting a codebase you didn't build.
Let's TalkWhat's Included
Proactive Updates & Security Patching
Keeping core software, plugins, and dependencies current, so known vulnerabilities get closed before they turn into incidents.
Uptime & Error Monitoring
Watching for outages, broken pages, and failing background jobs, so problems surface to us before your customers find them.
Fast Bug Fixes
Diagnosing and resolving issues in existing functionality without treating every fix as a fresh discovery project.
Small Requests & Content Changes
Content updates, layout tweaks, and small feature additions handled by a team that already knows your codebase.
Performance Checks
Periodic reviews of load times and server health, so slow creep gets caught before it costs you traffic or conversions.
Handover & Takeover
Picking up a site from a previous developer or agency, whatever state it's in, and bringing it to a maintainable baseline.
How We Work
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Codebase Review
We review your current stack, hosting, and any existing issues first, so we understand what we're maintaining before we touch anything.
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Maintenance Plan
We agree on what's covered under the retainer versus billed separately, so there's no ambiguity about scope later on.
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Ongoing Care
Updates, monitoring, and fixes happen on a regular cadence, with a message to you when something needs your input or approval.
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Requests As They Come Up
New requests get logged, scoped, and handled without you having to re-explain your setup every time something comes up.
Who This Is For
You'll get the most from this service if any of the following sounds like you:
- Running a live site with no one currently responsible for keeping it updated and secure
- Tired of chasing down a freelancer or agency that built the site and has since gone quiet
- Want a technical partner already familiar with the codebase before something breaks
- Making small content or feature requests regularly and don't want to re-scope every time
- Inherited a site from a previous developer and need someone to take it over confidently
- Want proactive maintenance instead of only paying for emergency fixes after something fails
Common Questions
What's included in a maintenance engagement?
A maintenance engagement typically covers software and security updates, uptime and error monitoring, small fixes and content changes, and periodic performance checks. Exactly what's covered depends on your site and stack — we scope it with you upfront so there's no ambiguity about what falls under the retainer versus what gets billed as separate work.
What can I expect in terms of response times?
We communicate through messengers like Telegram rather than ticket queues, which keeps things fast in practice. That said, we don't publish fixed SLA numbers or guaranteed response times. For a genuinely urgent issue, message us directly and we'll prioritize it — but we'd rather be upfront about that than promise a number we can't consistently back up.
Which platforms and stacks do you support?
We work across PrestaShop, WordPress, Laravel and Filament, and custom-built or static sites, among others — we scope each engagement around what you're actually running rather than a fixed list of approved platforms. If you're unsure whether we cover your setup, tell us what it is and we'll give you a straight answer.
What's the difference between a one-off fix and an ongoing retainer?
A one-off fix addresses a single issue with no ongoing commitment on either side. A retainer means we stay engaged — reviewing, updating, and monitoring on a regular basis, already familiar with your codebase whenever something needs attention. Most clients start with a single fix and move to a retainer once they see the difference it makes.
How does handover from another developer work?
We start by reviewing what's already there — the codebase, hosting setup, and any documentation — before touching anything live. We flag risks and quick wins, stabilize whatever needs it, and take over maintenance from that baseline. It's a common way clients start working with us, not an edge case we're unprepared to handle.