Terms of Use

These Terms of Use govern your access to the website lotuswebagency.com and its translated versions (together, the "Site"). By using the Site you accept these Terms. If you do not accept them, please do not use the Site.

1. Who we are

The Site is operated by LW AGENCY LIMITED, trading as LotusWebAgency, a company incorporated in the Hong Kong Special Administrative Region of the People's Republic of China under Business Registration Number 76684183, with its registered office at Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R. ("we", "us", "our").

2. What this site is

The Site is a presentation of our business. It describes services we may offer, but it does not process any purchase, host any contact form, operate any user account, or let you place an order. Nothing on the Site is an offer capable of acceptance, a warranty, or a representation on which you may rely; services, where we supply them, are agreed separately in writing. Every contact link on the Site directs you to a third-party messenger (notably Telegram), an external platform (Upwork, LinkedIn), or our email address.

3. Content and intellectual property

All text, graphics, logos, trade marks, design elements and other material on the Site ("Content") belong to us or are used with permission. You may view the Content for personal, non-commercial purposes and follow the links shown. Other uses — reproduction, redistribution, scraping beyond reasonable search-engine crawling, framing inside another site, or commercial exploitation — require our prior written consent. The name LotusWebAgency, the name LW AGENCY LIMITED, the lotus device, and related marks and logos are our trade marks.

4. Third-party links

The Site links to third-party services, including messenger platforms (Telegram), professional networks (Upwork, LinkedIn), and websites we have built for clients. We do not operate or control those services and we are not responsible for their content, policies, or availability. Your use of any third-party service is at your own risk and governed by that service's own terms.

5. No warranty

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we do not warrant that the Site will be uninterrupted, secure, up-to-date, or free of errors, and we disclaim all implied warranties — including merchantability, fitness for a particular purpose, and non-infringement — to the same extent.

6. Limitation of liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, consequential, or punitive loss arising from your use of, or inability to use, the Site. Nothing in these Terms limits any liability that cannot lawfully be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.

7. Changes to these Terms

We may update these Terms from time to time. When we do, we update the version and date at the top. Continued use of the Site after an update means you accept the updated Terms.

8. Governing law and contact

These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict-of-laws rules, and the courts of Hong Kong have exclusive jurisdiction over any dispute arising from or in connection with them, without prejudice to any mandatory consumer-protection right or forum available to you where you live. Questions about these Terms: hello@lotuswebagency.com.